Page Comparison

Customer profile section carries Customer’s Name, Mobile Number, Email, Customer Type, Point Balance, Member Since, Ext Ref.

Editable Fields

Customers name, Mobile Number, Email and Customer type can be edited on spot.

• Click on respective field

• Type down customers information (name, mobile, Email or select available options from drop down ( Customer type )

• Click on submit button to save the customer modified data

• Purchases

Table view of customer purchases history ordered by latest date time.

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• Coupons

List of coupons has been given to Customer

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• Points

Customer’s point history included types of → Rewarded , Redeemed and Adjusted

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• Campaigns

List of All campaigns that has customer has been received (example of all coupons, Newsletter

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Action tray is assisting you with most quickest execution features. either you want to send SMS, Giving coupon, Adjusting point or Chat with specific Customer.

From customer 360 page go to top right of the page and click on + button to expand Action tray

Send SMS

• From Action panel click on SMS icon

• From popup type down SMS content and click on send button

Replay On What’s App

If Customer contacting you recently (up to last 24 Hours.) you can reply customer directly with customer from customer 360 page.

• From Action panel click on What’s app icon

• New chat popup will be appear on down right side of page

Give coupon

you can give your customer with most convenience way.

• From action panel click on gift icon

• On give coupon popup select desire coupon from drop down and click on Save button

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Adjust Point

As part of Mibo's point system, it allows you to adjust points of a particular customer. Adjusting points can be as an additional points or deduction of points.

• From action panel click on Reward icon

• On Adjustment popup select + (add) or - (deduct) points on the Point Adjustment field.

• Enter amount of point you want to add or deduct

• Add a remark for easy reference

• Click submit button to save your adjustment

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Customer list

The section for add or remove a customer from customer list

Add into the list	Removing from a list
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Attributes are useful when you need to capture more information about your customer. Mibo provides two types of attributes as follows

Fixed Attributes

Attributes that are predefined on Mibo. For example Customer’s Date of birth, Gender, Mariel Status.

Custom Attributes

Attributes that you can create and define to your Mibo. For example Customer’s Salutation, Education and Income range.  You can select whether the attribute is free text or a list. If it is a list you can add data to the list after saving the new custom attribute.