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There are several ways to promote your business and your products throughout Mibo. One of the most effective way of doing of promotion is via email.

Email Marketing are designed to reach out to your customers at the best time and provide valuable content and relevant offers and updates. Using email allows you to build deep and trusting relationships with your customers. However, you will need message credits to use this feature.

Tip

Tip : See our article about message credit.

You can promote using email in your Mibo Control Panel > Engage> E-Newsletter.        

        

Create and schedule Newsletter       

You can create an email campaign by doing the following:

  • Click Add on the Email Campaign panel. In the new right layout page you will be able to setup your campaign    
       

Choose your Recipient

Email recipients are individuals who have opted-in to receive email from you. There are two ways to add recipients to your email campaign → upload manual list or add from Customer List .      

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Upload manual list

  • Select Manual List from the dropdown.

  • Click Download Template. The template has the following fields: name, email and mobile.

  • Using the template, update the file that will match the recipient details you prefer. 

  • Upload the modified template. There are two ways to upload the template:

    Clicking on the panel
    In the popup that opens when you click the panel, select the modified template from your computer.

    Drag and drop images on the panel
    Drag the modified template from your computer and drop them on the panel to get them uploaded.

Tip

Tips : In case you uploaded the incorrect file, you can drag and drop the correct file on the panel and it will overwrite the existing file.

Note

Mibo will match your manual list records to your existing customers via mobile number thus if mobile number on your list not existed Mibo will create new customer record automatically.

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you can blast SMS based on either from your static or active customer list. Read more on article How to create Customer List

  1. From recipient dropdown select Customer list

  2. From new dropdown select desire existing customer list

Info

Immediately upon selection of list total recipient number will be shown on Maximum to send field

Schedule

Scheduling your email will send your email automatically based on your chosen time and date. You can schedule your email blast by doing the following steps:

  • Click Send Date Calendar box.

  • In the popup calendar that opens, select date and click on clock to select desire time you want the recipient to receive the email.

  • Click outside the calendar to apply the date.

Note

  1. If selected datetime being older than current datetime then system will show the warning that upon of save campaign will be sent immediately

  2. Few minutes before campaign schedule all fields will be locked to disallow any further modification, However there will be count down timer on the campaigns page that will be appear to indicate the time left for you to make your modification on campaign setting.

Maximum to send

  • Indicate the total Number of Email to be sent.

Content

Email content is any message sent to a customers inbox by using a comprehensive email builder. Creating the content of your email is quite easy and flexible by using drag and drop designer tool.

Tip

Tips : Use the content editor to create a good looking and more responsive content for your email.

Try out with ready template

Save Newsletter

  • Click Save to send the email campaign based on your schedule setting.

Tip

Note : The initial status of the email campaign is Pending and before few minutes campaign schedule the status automatically will be changed to Pending Delivery. However, once it has been delivered to the recipients the status will become Delivered.

Updating and Viewing Email Campaign

Updating email campaign are only applicable for campaigns with Pending status. Pending Delivery and Delivered status can only be viewed but can not be updated anymore.


You can update your campaign by doing the following:

  • Click the desire campaign.

  • update the campaign details on right side panel.

  • Click Save to commit your changes.

You can view your campaign by doing the following:

Removing Email Campaign

You are only allowed to remove campaign with Pending status. You can simply remove your email campaign by doing the following:

  • Click on the trash bin icon on the bottom right corner of the campaign you want to remove.

  • Agree on the confirmation message of deletion by clicking Yes or click No if you want to retain the campaign.