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Mibo manages your customer database so that you can send relevant email, SMS, email, and WhatsApp communications to the right customer segments.

To view and then enable these messaging channels, click My Account > Messaging on the portal. The following tabs are displayed.

  1. the Sender Domain.

  2. Enter the From Email / Domain.

  3. Click Save.

Note: You can use the default Mibo domain or add your

owned

own domain. For

further step by step instruction refer article

information on how to add your domain to Mibo, refer to Add your Domain to Mibo.

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Aura tab collection
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Aura tab
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Enabling email messaging

To enable the email messaging in your Mibo account, follow these steps:

  1. Navigate to the EMAIL tab.

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  2. Click on the Enable radio button to enable the email service.

  3. Choose sender domain

  4. enter sender domain

  5. click on save button

Tip
Aura tab
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Enabling the SMS messaging

To enable the SMS messaging in your Mibo account, follow these steps:

  1. Navigate to the SMS tab.

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  2. Click on the Enable radio button to enable the SMS service.

  3. Click on save button

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  1. Save.

Aura tab
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Enabling the WhatsApp messaging

  1. Navigate to the WHATSAPP tab.

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  2. Click Request New new number : In order to enable your What’s app channel on Mibo you only need to submit a request to the Mibo customer support and our . Our friendly team will taking care of the rest.

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  1. .

When the WhatsApp messaging has been set up, you can see the details in the WHATSAPP tab, such as in the following example.

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Setting an email notification

You can set an email notification to receive an email if WhatsApp users send a message to you while you are not available. To set the email notification, follow these steps:

  1. On the Setting panel, click the Enable radio button.

  2. Enter your email address in the Send to field.

  3. Click Save.