There are several ways to promote your business and your products
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throughout Mibo. One of the most effective way of doing of promotion is via email.
Email Marketing are designed to reach out to your customers at the best time and provide valuable content and relevant offers and updates. Using email allows you to build deep and trusting relationships with your customers. However, you will need message credits to use this feature.
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Tip : See our article about message credit. |
You can promote using email in your Mibo Control Panel >
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Engage> E-Newsletter.
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Create and schedule Newsletter
You can
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create an email campaign by doing the following:
Click Add on the Email Campaign panel. In the new
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Step 1 : Basic Details
The basic details include campaign name and tags. Campaign name is a required field while tags is optional. Tags are the keywords to be used that will help searching your campaign more efficiently. To add tags simply do the following:
→ Input the keyword on the text box.
→ Press enter.
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Step 2 : Recipient
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right layout page you will be able to setup your campaign
Choose your Recipient
Email recipients are individuals who have opted-in to receive email from you. There are two ways to add recipients to your email
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campaign → upload manual list or
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add from
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Upload manual list
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Search from your customers
Select Search My Customer from the dropdown.
You can either select All Customer to make all your customers a recipient or you can filter your customers from the available filters.
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Step 3 : Content
The content of the email is where you can put all the details of your campaign or any content you prefer to send to your recipients.
Creating the content of your email is quite easy and flexible, aside from you have the option to select promotion or voucher that will automatically display the details on your content section, you can also customise the content using a built in editor.
Promotion
Clicking the promotion tab will let you choose from the promotions you created at Mibo Control Panel > Marketing > Promotion. You can include the promotion on the email by doing the following:
Select the promotion you prefer from the dropdown.
After you select the promotion, the subject field will be automatically filled with your <business name> - <name of selected promotion>. However, you still have the option to change the content with your preferred subject. In addition, the image and description of the promotion will be displayed on the content editor.
Optional: Customise and add extra content by using the content editor tools. Just drag and drop the tool on the content panel and change the details.
Coupon
Clicking the Coupon tab will let you choose from the coupons you created at Mibo Control Panel > Marketing > Coupons. You can include the coupon on the email by doing the following:
Select the coupon you prefer from the dropdown.
After you select the coupon, the subject field will be automatically filled with your <business name> - <name of selected coupon>. However, you still have the option to change it with your preferred subject. In addition, the image and description of the coupon will be displayed on the content editor.
Optional: Customise and add extra content by using the content editor tools. Just drag and drop the tool on the content panel and change the details.
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Tip : See our article about how to create coupon. |
Custom
Clicking the custom tab will let you choose from the templates you created on the content editor below. If there are no available template on the dropdown, you can create a template by doing the following:
Add content on the panel by using the content editor tools. Just drag and drop the tool on the content panel and change the details.
Once you are finished with the template, click Save Template on the bottom left corner of the Email Campaign panel.
In the popup that opens, enter the name of the template.
Click Ok to save the template or click Cancel if you do not want yet to save the template.
Review the options from your template dropdown to see if the newly created template has been added.
Select the template you prefer from the dropdown.
Enter the subject.
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Tips : Use the content editor to create a good looking and more responsive content for your email. See our article about how to use content editor. |
Step 4 : Schedule
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you can blast SMS based on either from your static or active customer list. Read more on article How to create Customer List
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Schedule
Scheduling your email will send your email automatically based on your chosen time and date. You can schedule your email blast by doing the following steps:
Click Send Date
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Calendar box.
In the popup calendar that opens, select date and click on clock to select desire time you want the recipient to receive the email.
Click outside the calendar to apply the date.
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Maximum to send
Indicate
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the total Number of Email to be sent.
Content
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Step 5
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content is any message sent to a customers inbox by using a comprehensive email builder. Creating the content of your email is quite easy and flexible by using drag and drop designer tool.
| Tip |
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Tips : Use the content editor to create a good looking and more responsive content for your email. |
Save Newsletter
Click Save to send the email campaign based on your schedule setting.
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Note : The initial status of |
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the email campaign is Pending and before few minutes campaign schedule the status automatically will be changed to Pending Delivery. |
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However, once it has been delivered to the recipients the status will become Delivered. |
Updating and Viewing Email Campaign
Updating email campaign are only applicable for campaigns with
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Pending status. Pending Delivery and Delivered status can only be viewed but can not be updated anymore.
You can update your campaign by doing the following:
Click
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the desire campaign.
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update the campaign details on right side panel.
Click
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Save
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to commit your changes.
You can view your campaign by doing the following:
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Click the campaign name on the Email Campaign panel.
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In the new page, the campaign details will be displayed.
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Click Download on the recipients panel to download the list of the recipients of the email.
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Removing Email Campaign
You are only allowed to remove campaign with
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Pending
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status. You can simply remove your email campaign by doing the following:
Click on the trash bin icon on the bottom right corner of the campaign you want to remove.
Agree on the confirmation message of deletion by clicking Yes or click No if you want to retain the campaign.
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