Want to give your customers a little extra incentive to buy from your stores? Coupons are a type of discount given to customers which that they can use to save more when they purchase from the store. It is a promotional strategy to entice customers to buy your products.
You can To manage your coupons in your Mibo Control Panel > Reward > Coupons.
Adding Coupon
Click Add on the Coupons panel.
In the right panel , configure the coupon details.
Click on Save button to save all your configurations.
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| Aura tab | ||
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Configure the setting of your coupon (Refer to below table to understand the details of each field on setting tab )
Click on Continue button
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Field
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Mandatory
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Detail
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Customer will be use this coupon at
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Yes
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It is refer the end sales channel that your customer will be able to use the coupons such as Mibo POS, Kiosk (Store App), WooCommerce or Third party System
| Info |
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Third party system: when coupon codes are bein pregenerated from 3rd party system and Mibo need to distribute the coupons to your customers.Refer to Message configuration tab for more detail |
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Coupon Name
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Yes
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set suitable name for the coupon
i.e. Cash coupon $10 or April 21 10$% Discount
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Available From
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Yes
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to identify the start date of the coupon program
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Available To
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Yes
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To identify the end date of the coupon program
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Coupon Image
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Optional
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The image will be appear on email that customer will receive.
How to upload images into Mibo?
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Coupon Description
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Optional
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Refer to description that will be appear on email that customer will receive
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Tag
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Optional
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Friendly name to distinguish or grouping your coupons
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Publish (Check box)
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Yes
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To Activate the coupon scheme you must publish it first
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| Aura tab | ||
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Configure and identify your coupon detail from this tab.
| Info |
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depend on end sales channel the control May have different control option |
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Field
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Mandatory
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Detail
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Expiry Type
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Y
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Set expiry type from one of the options
No Expiry : Coupon will never expired and can be used without any period limitation .
Fixed Date : Coupon will be expired on fixed date.
Fixed Duration from date distributed : For example if the value set to 30 and customer has been received the coupon on 1st Jan then customer will have until 1st Feb to use the coupon.
| Note |
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Fixed Date coupons cant be smaller than start date of the coupon program |
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Total Coupon in Circulation
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Y
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Total coupons to be given to customers
| Info |
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Limit per Customer
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Y
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Total coupons that one customer can receive
| Info |
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Coupon Type
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Y
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Set the coupon type :
Discount : Customer will be able to use discount deduction from the purchase. There are two type of discount available.
☑ Fixed amount ☑ Percentage
| Tip |
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Only Available On MIbo POS |
Cash voucher : Customer will be able to use the amount of cash to be deducted from total purchase amount.
| Tip |
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Available On MIbo POS, WooCommerce, Kiosk (Store APP) |
Buy one Free One : Customer can collect free item and allowed free items can be configured.
Main Item : By purchasing these products customer is eligible to get free item
Free Item : Products that can be given as free Item
| Tip |
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Only Available On MIbo POS |
| Aura tab | ||
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Configure your coupon content to be delivered to your customers.
| Info |
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Coupons can be delivered via Email |
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Field
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Mandatory
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Detail
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Channel
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Y
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Email : Coupons to be delivered only by Email
SMS : Coupons to be delivered only by SMS
All Channel : Coupons to be delivered with both SMS and Email
| Tip |
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All Channel is useful when you want to have higher rate of coupons delivery to your customers |
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Coupon Template
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Y
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Template content of your Coupons.
| Tip |
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System Default template is provided by Mibo. However, you can create and use you own customized template |
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SMS Content
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Y
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The SMS content that will be sent to your customers
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Email Subject
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Y
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Email Body
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Y
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The content of Email
What is Dynamic fields
personalized part of a mass message that changes based on user behavior or data of your subscribers.
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Field
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Description
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{VoucherName}
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Will be replaced with the value of coupon name you have set on Setting tab
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{VoucherDescription}
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Will be replaced with the value of coupon details you have set on Setting tab
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{MerchantName}
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Will be replaced with the value of your business name you have set on https://mibocloud.atlassian.net/wiki/pages/resumedraft.action?draftId=26279989
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{MerchantLogo}
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Will be replaced with the image of your business logo uploaded on https://mibocloud.atlassian.net/wiki/pages/resumedraft.action?draftId=26279989
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{VoucherImageUrl}
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Will be replaced with the coupon image uploaded on Setting tab → coupon Image
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{VoucherExpiry}
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Will be replaced with the expiry date of coupon
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{UniqueVoucherCode2DURL}
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Will be replaced with barcode image of unique Coupon Code ( Mibo generated code )
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{UniqueVoucherCode3DURL}
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Will be replaced with QR image of unique Coupon Code ( Mibo generated code )
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{UniqueVoucherCode}
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will be replaced with text of unique Coupon Code ( Mibo generated code )
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{VoucherCustomCode2DURL}
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Will be replaced with barcode image of unique Coupon Code ( 3rd party system generated code )
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{VoucherCustomCode3DURL}
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Will be replaced with QR image of unique Coupon Code ( 3rd party system generated code )
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{CustomVoucherCode}
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will be replaced with text of unique Coupon Code ( 3rd party system generated code )
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{SubscriberOptions}
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Unsubscribe unique URL for recipient to unsubscribe from receiving coupons
Giving Coupons to your customer
There are different ways to give a coupons to your customers
Adding customers from recipient tab : Once your coupon has been started you can give coupons to your customer via below methods
Upload template : by uploading the excel file contains your customers data (Name, Email and mobile)
Customers: You can search and select your desire customers
List : you can choose from the list that you have created.
| Tip |
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Refer to the How to create Customer List article for more information. |
| Note |
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Once you have confirmed and clicked on Give coupon button the process of sending will be start immediately. |
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Giving Coupon via Behavior Reward.
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coupon rewards, click Reward > Coupons on the portal. The following page is displayed.
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For more information on coupon rewards, refer to the following sections: