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To manage your coupon rewards, click Reward > Coupons on the portal. The following page is displayed.
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Adding a coupon reward
To add a coupon reward, follow these steps:
Click Add on the Coupon panel.
In the right panel, configure the coupon reward details. Refer to the tabs below.
Click Save in the MESSAGES tab to save all the coupon reward configurations.
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| Aura tab | ||
|---|---|---|
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Configure the setting of your coupon (Refer to below table to understand the details of each field on setting tab )
Click on Continue button
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Field
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Mandatory
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Detail
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Customer will be use this coupon at
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Yes
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It is refer the end sales channel that your customer will be able to use the coupons such as Mibo POS, Kiosk (Store App), WooCommerce or Third party System
| Info |
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Third party system: when coupon codes are bein pregenerated from 3rd party system and Mibo need to distribute the coupons to your customers.Refer to Message configuration tab for more detail |
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Coupon Name
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Yes
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set suitable name for the coupon
i.e. Cash coupon $10 or April 21 10$% Discount
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Available From
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Yes
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to identify the start date of the coupon program
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Available To
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Yes
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To identify the end date of the coupon program
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Coupon Image
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Optional
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The image will be appear on email that customer will receive.
How to upload images into Mibo?
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Coupon Description
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Optional
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Refer to description that will be appear on email that customer will receive
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Tag
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Optional
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Friendly name to distinguish or grouping your coupons
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Publish (Check box)
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Yes
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To Activate the coupon scheme you must publish it first
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| Aura tab | ||
|---|---|---|
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Configure and identify your coupon detail from this tab.
| Info |
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depend on end sales channel the control May have different control option |
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Field
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Mandatory
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Detail
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Expiry Type
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Y
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Set expiry type from one of the options
No Expiry : Coupon will never expired and can be used without any period limitation .
Fixed Date : Coupon will be expired on fixed date.
Fixed Duration from date distributed : For example if the value set to 30 and customer has been received the coupon on 1st Jan then customer will have until 1st Feb to use the coupon.
| Note |
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Fixed Date coupons cant be smaller than start date of the coupon program |
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Total Coupon in Circulation
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Y
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Total coupons to be given to customers
| Info |
|---|
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Limit per Customer
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Y
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Total coupons that one customer can receive
| Info |
|---|
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Coupon Type
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Y
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Set the coupon type :
Discount : Customer will be able to use discount deduction from the purchase. There are two type of discount available.
☑ Fixed amount ☑ Percentage
| Tip |
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Only Available On MIbo POS |
Cash voucher : Customer will be able to use the amount of cash to be deducted from total purchase amount.
| Tip |
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Available On MIbo POS, WooCommerce, Kiosk (Store APP) |
Buy one Free One : Customer can collect free item and allowed free items can be configured.
Main Item : By purchasing these products customer is eligible to get free item
Free Item : Products that can be given as free Item
| Tip |
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Only Available On MIbo POS |
| Aura tab | ||
|---|---|---|
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Configure your coupon content to be delivered to your customers.
| Info |
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Coupons can be delivered via Email |
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Field
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Mandatory
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Detail
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Channel
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Y
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Email : Coupons to be delivered only by Email
SMS : Coupons to be delivered only by SMS
All Channel : Coupons to be delivered with both SMS and Email
| Tip |
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All Channel is useful when you want to have higher rate of coupons delivery to your customers |
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Coupon Template
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Y
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Template content of your Coupons.
| Tip |
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System Default template is provided by Mibo. However, you can create and use you own customized template |
Create Template :
Modify the existing template
Click on save as template on left down of editor
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SMS Content
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Y
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The SMS content that will be sent to your customers
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Email Subject
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Y
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Email Body
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Y
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The content of Email
What is Dynamic fields
personalized part of a mass message that changes based on user behavior or data of your subscribers.
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Field
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Description
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{VoucherName}
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Will be replaced with the value of coupon name you have set on Setting tab
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{VoucherDescription}
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Will be replaced with the value of coupon details you have set on Setting tab
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{MerchantName}
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Will be replaced with the value of your business name you have set on https://mibocloud.atlassian.net/wiki/pages/resumedraft.action?draftId=26279989
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{MerchantLogo}
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Will be replaced with the image of your business logo uploaded on https://mibocloud.atlassian.net/wiki/pages/resumedraft.action?draftId=26279989
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{VoucherImageUrl}
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Will be replaced with the coupon image uploaded on Setting tab → coupon Image
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{VoucherExpiry}
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Will be replaced with the expiry date of coupon
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{UniqueVoucherCode2DURL}
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Will be replaced with barcode image of unique Coupon Code ( Mibo generated code )
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{UniqueVoucherCode3DURL}
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Will be replaced with QR image of unique Coupon Code ( Mibo generated code )
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{UniqueVoucherCode}
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will be replaced with text of unique Coupon Code ( Mibo generated code )
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{VoucherCustomCode2DURL}
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Will be replaced with barcode image of unique Coupon Code ( 3rd party system generated code )
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{VoucherCustomCode3DURL}
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Will be replaced with QR image of unique Coupon Code ( 3rd party system generated code )
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{CustomVoucherCode}
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will be replaced with text of unique Coupon Code ( 3rd party system generated code )
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{SubscriberOptions}
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Unsubscribe unique URL for recipient to unsubscribe from receiving coupons
Give Coupon to your customers
There are different ways to give a coupons to your customers
Adding customers from recipient tab : Once your coupon has been started you can give coupons to your customer via below methods
Upload template : by uploading the excel file contains your customers data (Name, Email and mobile)
Customers: You can search and select your desire customers
List : you can choose from the list that you have created.
| Tip |
|---|
Refer to the How to create Customer List article for more information. |
| Note |
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Once you have confirmed and clicked on Give coupon button the process of sending will be start immediately. |
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Giving Coupon via Behavior Reward.
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For more information on coupon rewards, refer to the following sections: