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To manage your coupon rewards, click Reward > Coupons on the portal. The following page is displayed.
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Adding a coupon reward
To add a coupon reward, follow these steps:
Click Add on the Coupon panel.
In the right panel, configure the coupon reward details in the following tabs:
SETTING
CONTROLS
MESSAGES
Click Save in the MESSAGES tab to save all the coupon reward configurations.
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| Aura tab | ||
|---|---|---|
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In the SETTING tab, configure the settings of your coupon reward. Refer to the below table and sample image to understand the details of each field. Click Continue to continue setting the coupon reward in the next tab.
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Field
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Required Field
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Description
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Customer will use this coupon at
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Yes
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Refers to the end sales channel where your customer will be able to use the coupons, such as Mibo POS, Kiosk (Store App), WooCommerce, or Third-party System.
| Info |
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Note: Select the Third-party System option when coupon codes are being pre-generated from a third-party system and Mibo needs to distribute the coupons to your customers. Refer to the MESSAGE tab for more information. |
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Coupon Name
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Yes
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Refers to the name of the coupon reward.
Examples: Cash coupon $10 or April 21 10$% Discount
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Available From
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Yes
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Refers to the start date of the coupon reward program.
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Available To
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Yes
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Refers to the end date of the coupon reward program.
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Coupon Image
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Optional
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Refers to the image that will appear in the email that customers will receive.
Note: For information on uploading images to Mibo, refer to How to upload images into Mibo?.
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Coupon Description
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Optional
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Refers to the description of the coupon reward program that will appear in the email that customers will receive.
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Tag
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Optional
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Refers to a name that can help you distinguish or group your coupons.
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Published (check box)
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Yes
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Select this check box to activate the coupon reward program.
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| Aura tab | ||
|---|---|---|
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In he CONTROLS tab, configure and identify your coupon reward program details. Refer to the below table to understand the details of each field. Click Continue to continue setting the coupon reward in the next tab.
| Info |
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Depending on the selected end sales channel, the control options here may differ. |
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Field
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Mandatory
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Detail
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Expiry Type
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Y
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Refers to the expiry type, which can be one of the following options:
No Expiry - Coupon will never expired and can be used without any period limitation.
Fixed Date - Coupon will expire on the fixed date. Enter expiry on the Expiry Date field.
Fixed Duration from date distributed - For example, if the value is set to 30 and the customer received the coupon on the 1st of January, the customer will have until the 1st of February to use the coupon. Enter the value on the days from distribution date field.
Note: Fixed Date coupons cannot be earlier than the start date of the coupon program.
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Total Coupons in Circulation
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Y
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Refers to the total number of coupons to be given to customers.
| Info |
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Notes:
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Limit Per Customer
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Y
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Refers to the total number of coupons that each unique customer can receive.
| Info |
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Notes:
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Coupon Type
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Y
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Refers to the coupon type, which can be one of the following options:
Discount - Customer will be able to use discount deduction from the purchase. There are two type of discount available.
☑ Fixed amount ☑ Percentage
| Tip |
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Only Available On MIbo POS |
Cash Voucher - Customer will be able to use the amount of cash to be deducted from total purchase amount.
| Tip |
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Available On MIbo POS, WooCommerce, Kiosk (Store APP) |
Buy One Free One - Customer can collect free item and allowed free items can be configured.
Main Item : By purchasing these products customer is eligible to get free item
Free Item : Products that can be given as free Item
| Tip |
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Only Available On MIbo POS |
| Aura tab | ||
|---|---|---|
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Configure your coupon content to be delivered to your customers.
| Info |
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Coupons can be delivered via Email |
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Field
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Mandatory
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Detail
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Channel
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Y
...
Email : Coupons to be delivered only by Email
SMS : Coupons to be delivered only by SMS
All Channel : Coupons to be delivered with both SMS and Email
| Tip |
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All Channel is useful when you want to have higher rate of coupons delivery to your customers |
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Coupon Template
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Y
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Template content of your Coupons.
| Tip |
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System Default template is provided by Mibo. However, you can create and use you own customized template |
Create Template :
Modify the existing template
Click on save as template on left down of editor
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SMS Content
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Y
...
The SMS content that will be sent to your customers
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Email Subject
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Y
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Email Body
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Y
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The content of Email
What is Dynamic fields
personalized part of a mass message that changes based on user behavior or data of your subscribers.
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Field
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Description
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{VoucherName}
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Will be replaced with the value of coupon name you have set on Setting tab
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{VoucherDescription}
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Will be replaced with the value of coupon details you have set on Setting tab
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{MerchantName}
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Will be replaced with the value of your business name you have set on https://mibocloud.atlassian.net/wiki/pages/resumedraft.action?draftId=26279989
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{MerchantLogo}
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Will be replaced with the image of your business logo uploaded on https://mibocloud.atlassian.net/wiki/pages/resumedraft.action?draftId=26279989
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{VoucherImageUrl}
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Will be replaced with the coupon image uploaded on Setting tab → coupon Image
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{VoucherExpiry}
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Will be replaced with the expiry date of coupon
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{UniqueVoucherCode2DURL}
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Will be replaced with barcode image of unique Coupon Code ( Mibo generated code )
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{UniqueVoucherCode3DURL}
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Will be replaced with QR image of unique Coupon Code ( Mibo generated code )
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{UniqueVoucherCode}
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will be replaced with text of unique Coupon Code ( Mibo generated code )
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{VoucherCustomCode2DURL}
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Will be replaced with barcode image of unique Coupon Code ( 3rd party system generated code )
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{VoucherCustomCode3DURL}
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Will be replaced with QR image of unique Coupon Code ( 3rd party system generated code )
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{CustomVoucherCode}
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will be replaced with text of unique Coupon Code ( 3rd party system generated code )
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{SubscriberOptions}
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Unsubscribe unique URL for recipient to unsubscribe from receiving coupons
Give Coupon to your customers
There are different ways to give a coupons to your customers
Adding customers from recipient tab : Once your coupon has been started you can give coupons to your customer via below methods
Upload template : by uploading the excel file contains your customers data (Name, Email and mobile)
Customers: You can search and select your desire customers
List : you can choose from the list that you have created.
| Tip |
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Refer to the How to create Customer List article for more information. |
| Note |
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Once you have confirmed and clicked on Give coupon button the process of sending will be start immediately. |
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Giving Coupon via Behavior Reward.
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For more information on coupon rewards, refer to the following sections: