Mibo gives you the ability to manage your Mibo account users. Creating and updating the basic account details are part of managing your users. These users will serve as the person in charge based on the role that you assign to them.
To view the list of users and their details, click My Account > Users on the portal. The page displays the User Access table.
The table displays the following information:
Email - indicates the email address of the user.
Name - indicates the name of the user.
Mobile - indicates the mobile number of the user.
Type - indicates the role assigned to the user, which can be one of the following:
Admin
Manager
Store User
Marketing
Customer Service
Store - indicates the store to where the user is assigned.
Status - indicates whether the user is active, inactive, or locked.
Action - displays actions that you can do pertaining to the user’s account, such as resetting their password, or deleting their account.
Adding a user
To add a user on your Mibo account, follow these steps:
On the User Access panel, click Add to add a new user. The following window is displayed.
Enter the user’s Email, Name, and Mobile.
Choose the User Type of the new user.
Choose the store to where this user is assigned.
Click Save to save the new user.
Note: The number of users that you can add on your Mibo account depends on your subscription plan.
After the new user is successfully added to your Mibo account, an email with a temporary password is sent to the user. New users must do the following:
Open the email sent by Mibo with a subject of MIBO - User Credentials.
Access this link and then log in to Mibo using the credentials that are indicated on the email.
After a successful login, change the password on the Change password panel.
Click Change to apply the new password.
Note : The password must contain special characters.
Changing the name of the user
To change the name of the user, follow these steps:
On the User Access panel, click the Name of the user. A pop-up window is displayed.
Change the name of the user.
Click the check button to save the user's name.
Changing the store of the user
To change the store of the user, follow these steps:
On the User Access panel, click the Store drop-down menu of the user account.
Choose the store of the user.
Note: The newly selected store will be saved automatically. For information on how to create a store, refer to Updating Your Profile and then select the Stores tab.