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Aura tab collection |
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params | 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 |
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Aura tab |
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params | JTdCJTIydGl0bGUlMjIlM0ElMjJTRVRUSU5HJTIyJTdE |
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In the SETTING tab, configure the settings of your coupon reward. Refer to the below table and sample image to understand the details of each field. Click Continue to continue setting the coupon reward in the next tab. Field | Required Field | Description |
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Customer will use this coupon at | Yes | Refers to the end sales channel where your customer will be able to use the coupons, such as Mibo POS, Kiosk (Store App), WooCommerce, or Third-party System. Note: Select the Third-party System option when coupon codes are being pre-generated from a third-party system and Mibo needs to distribute the coupons to your customers. Refer to the MESSAGE tab for more information. | Coupon Name | Yes | Refers to the name of the coupon reward. Examples: Cash coupon $10 or April 21 10$% Discount | Available From | Yes | Refers to the start date of the coupon reward program. | Available To | Yes | Refers to the end date of the coupon reward program. | Coupon Image | Optional | Refers to the image that will appear in the email that customers will receive. | Coupon Description | Optional | Refers to the description of the coupon reward program that will appear in the email that customers will receive. | Tag | Optional | Refers to a name that can help you distinguish or group your coupons. | Published (check box) | Yes | Select this check box to activate the coupon reward program. |
Go to the CONTROLS tab to continue configuring the coupon reward. Aura tab |
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params | JTdCJTIydGl0bGUlMjIlM0ElMjJDT05UUk9MUyUyMiU3RA== |
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In the CONTROLS tab, configure and identify your coupon reward program details. Refer to the below table to understand the details of each field. Click Continue to continue setting the coupon reward in the next tab. Note: Depending on the selected end sales channel, the control options here may differ. Field | Required Field | Description |
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Expiry Type | Y | Refers to the expiry type, which can be one of the following options: No Expiry - Coupon will never expired and can be used without any period limitation. Fixed Date - Coupon will expire on the fixed date. Enter expiry on the Expiry Date field. Fixed Duration from date distributed - For example, if the value is set to 30 and the customer received the coupon on the 1st of January, the customer will have until the 1st of February to use the coupon. Enter the value on the days from distribution date field.
Note: Fixed Date coupons cannot be earlier than the start date of the coupon program. | Total Coupons in Circulation | Y | Refers to the total number of coupons to be given to customers. Notes: Once the coupon reaches this number limit, no more coupons will be given to any customer. A value of 0 means there will be an unlimited number of coupons allowed for distribution and the coupons will be active until the program’s end date.
| Limit Per Customer | Y | Refers to the total number of coupons that each unique customer can receive. Notes: If a customer reaches their coupon limit, they will not be able to receive more coupons. A value of 0 means there will be an unlimited number of coupons allowed for each customer and the coupons will be active until the program’s end date.
| Coupon Type | Y | Refers to the coupon type, which can be one of the following options: Tip |
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Available only on Mibo POS. |
Tip |
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Available on Mibo POS, WooCommerce, and Kiosk (Store APP). |
Tip |
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Available only on Mibo POS. |
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Go the MESSAGES tab to complete the coupon reward configuration. Aura tab |
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params | JTdCJTIydGl0bGUlMjIlM0ElMjJNRVNTQUdFUyUyMiU3RA== |
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In the MESSAGES tab, configure your coupon content to be delivered to your customers. Refer to the below table to understand the details of each field. To preview the message, click Preview. To save all the coupon reward configurations you have set in all the tabs, select Save. Field | Required Field | Description |
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Channel | Y | Refers to the channel through which the coupons are delivered, which can one of the following options: Email - Coupons are to be delivered only by email. SMS - Coupons are to be delivered only by SMS. All Channel - Coupons are to be delivered through both SMS and email.
Tip |
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Tip: The All Channel option is useful when you want to have a higher rate of coupon delivery to your customers. |
| Coupon Template | Y | Refers to the template content of your coupons. Note: A System Default template is provided by Mibo. However, you can create and use your own customized template. To create your own template, follow these steps: Modify the existing template. Click Save Template to save the changes.
| SMS Content | Y | Refers to the SMS content that will be sent to your customers. | Email Subject | Y | Refers to the subject line of the email. | Email Body | Y | Refers to the content of the email. |
Dynamic fields Dynamic fields refer to the personalized parts of a mass message that changes based on the user behavior or the data of your subscribers. The following table displays the available dynamic fields used in setting the coupon reward program. Field | Description |
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{VoucherName} | Will be replaced with the value of the coupon name that you have set in the SETTING tab. | {VoucherDescription} | Will be replaced with the value of the coupon details that you have set in the SETTING tab. | {MerchantName} | Will be replaced with the value of your business name that you have set in your profile. For more information, refer to Updating Your Profile. | {MerchantLogo} | Will be replaced with the image of your business logo that you have uploaded in your profile. For more information, refer to Updating Your Profile. | {VoucherImageUrl} | Will be replaced with the coupon image that you uploaded in the SETTING tab. | {VoucherExpiry} | Will be replaced with the expiry date of the coupon that you have set in the CONTROLS tab. | {UniqueVoucherCode2DURL} | Will be replaced with the barcode image of the unique Coupon Code (Mibo-generated code). | {UniqueVoucherCode3DURL} | Will be replaced with the QR image of the unique Coupon Code (Mibo-generated code). | {UniqueVoucherCode} | Will be replaced with text of the unique Coupon Code (Mibo-generated code). | {VoucherCustomCode2DURL} | Will be replaced with the barcode image of the unique Coupon Code (Third-party system generated code). | {VoucherCustomCode3DURL} | Will be replaced with the QR image of the unique Coupon Code (Third-party system generated code). | {CustomVoucherCode} | Will be replaced with text of the unique Coupon Code (Third-party system generated code). | {SubscriberOptions} | Refers to the unique URL for the recipients to unsubscribe from receiving coupons. |
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Giving coupons to your customers
There The following are the different ways to give coupons to your customers.:
Adding Selecting customers from in the recipient RECIPIENT tab.
Giving coupons through behavior reward. For more information, refer to Behavior Reward.
Giving a coupon to an individual customer from your Customer 360 list. For more information, refer to Your Customer 360.
Adding customers from recipient tab
Once your coupon has been started you can give coupons to your customer via below methods.
Upload template : by uploading the excel file contains your customers data (Name, Email and mobile)
Customers: You can search and select your desire customers
Image RemovedList : you can choose from the list that you have created.
Tip |
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Refer to the How to create Customer List article for more information. |
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Selecting customers in the RECIPIENT tab
You can give coupons to your customers as soon as your coupon reward is available in the Coupon panel. To give coupons to your customers, follow these steps:
On the Coupon panel, click an available coupon reward. The following coupon details and tabs are displayed.
- Image Added
Click the RECIPIENT tab.
- Image Added
Click the Give Coupon drop-down button and then select one from the following:
Upload Template - to upload a Microsoft Excel file that contains your customers' data, such as their Name, Email, and mobile.
Customers - to search and select specific customers.
Lists - to select groups of customers from the customer lists that you have created. For information on creating customer lists, refer to Customer List.
Confirm all the details and then click Give Coupon. The process of sending the coupons to the selected recipient will start right away.