Coupons are a type of discount given to customers that they can use to save more when they purchase from the store. It is a promotional strategy to entice customers to buy your products.

To manage your coupon rewards, click Reward > Coupons on the portal. The following page is displayed.

Adding a coupon reward

To add a coupon reward, follow these steps:   

1. Click Add on the Coupon panel.    

2. In the right panel, configure the coupon reward details in the following tabs:

   1. SETTING

   2. CONTROLS

   3. MESSAGES

3. Click Save in the MESSAGES tab to save all the coupon reward configurations.

Giving coupons to your customers

The following are the different ways to give coupons to your customers:

• Selecting customers in the RECIPIENT tab.

• Giving coupons through behavior reward. For more information, refer to Behavior Reward.

• Giving a coupon to an individual customer from your Customer 360 list. For more information, refer to Your Customer 360.

Selecting customers in the RECIPIENT tab

You can give coupons to your customers as soon as your coupon reward is available in the Coupon panel. To give coupons to your customers, follow these steps:

1. On the Coupon panel, click an available coupon reward. The following coupon details and tabs are displayed.

2. 

   Click the RECIPIENT tab.

3. 

   Click the Give Coupon drop-down button and then select one from the following:

   • Upload Template - to upload a Microsoft Excel file that contains your customers' data, such as their Name, Email, and mobile.

   • Customers - to search and select specific customers.

   • Lists - to select groups of customers from the customer lists that you have created. For information on creating customer lists, refer to Customer List.

4. Confirm all the details and then click Give Coupon. The process of sending the coupons to the selected recipient will start right away.