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  • Email - indicates the email address of the user.

  • Name - indicates the name of the user.

  • Mobile - indicates the mobile number of the user.

  • Type - indicates the role assigned to the user, which can be one of the following:

    • Admin

    • Manager

    • Store User

    • Marketing

    • Customer Service

  • Store - indicates the store to where the user is assigned.

  • Status - indicates whether the user is active, inactive, or locked.

  • Action - displays actions that you can do pertaining to the user’s account, such as resetting their password, or deleting their account.

Note: Some actions may be available only to certain user types. For example, the delete action can be done only by the Admin and the Manager.

Adding a user

To add a user in your Mibo account, follow these steps:

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Note: The newly selected store will be saved automatically. For information on how to create a store, refer to Updating Your Profile and then select the Stores tab. 

Changing the status of the user

To change the status of the user, select one of the following statuses on the User Access panel, under the Status column:

  • Active

  • Inactive

  • Locked

Note: You cannot change the status of an Admin user. They are set to fixed Active status by default.

Resetting the password of a user

To reset the password of a user, follow these steps:

  1. On the User Access panel, click the Change Password icon under the Action column.

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  2. A confirmation window is displayed. Select Yes to confirm.

  3. The following window is displayed. Select OK. The user must then check their email to continue resetting the password.

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Deleting the user

To delete a user, follow these steps:

  1. On the User Access panel, click the Delete icon under the Action column.

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  2. A confirmation window is displayed. Select Yes to confirm.