You can use Mibo to increase customer acquisition using WhatsApp or email (Member Club) messaging by activating the customer referral program. This section focuses on activating and setting up the WhatsApp customer referral program.
To activate the customer referral program, click Engage > Referral on the portal. The Referral page is displayed.
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| params | 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 |
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| params | JTdCJTIydGl0bGUlMjIlM0ElMjJTRVRUSU5HUyUyMiU3RA== |
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To activate the customer referral program, follow these steps: On the SETTINGS tab, click the Make active radio button to activate the referral program. Identify the referral program completion by selecting from the Referral is complete when drop-down option. Click Save.
Note: Currently, only the Customer Signup option is available, which means Mibo will detect the completion of the referral reward after the signup is complete. | Aura tab |
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| params | JTdCJTIydGl0bGUlMjIlM0ElMjJURU1QTEFURSUyMiU3RA== |
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After activating the referral program, click TEMPLATE > WHATSAPP to set the WhatsApp referral message template.  Image AddedThe page displays the following WhatsApp referral message template. Field | Description |
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WhatsApp Keywords | Indicates the keyword that Mibo detects as a signal to send the referral message. | Introduction and Call to Action | Indicates the template message to introduce the referral program to the existing customer. Sample template: You can participate in our Referral Program in a very easy way. You just need to invite your friends to join us by "forwarding" the message below. | Referral message to be forwarded | Indicates the referral message that will be forwarded to a potential customer.
Sample Template : Come on, register yourself as a customer. You will get a cash coupon at our store. It's very easy. You only need to click the link below to get the attractive prize right away. |
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