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Mibo manages your customer database so that you can send relevant email, SMS, and Email WhatsApp communications to the right customer segments. Even more communicating with your customer throughout What’s app is now possible on Mibo

To view and then enable each messaging channel go to My Profile → Messaging

  • Enable Email

...

Navigate to Email Tab

...

these messaging channels, click My Account > Messaging on the portal. The following tabs are displayed.

Aura tab collection
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Aura tab
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Enabling email messaging

To enable the email messaging in your Mibo account, follow these steps:

  1. Navigate to the EMAIL tab.

    Image Added

  2. Click the Enable radio button to enable the email service.

  3. Choose

...

enter sender domain

...

click on save button

...

Navigate to SMS tab

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Tip

  1. the Sender Domain.

  2. Enter the From Email / Domain.

  3. Click Save.

Note: You can use the default

mibo

Mibo domain or add your

owned

own domain. For

further step by step instruction refer article Add your

information on how to add your domain to Mibo, refer to Adding Your Domain to Mibo

...

  • Enable SMS

.

Aura tab
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Enabling the SMS messaging

To enable the SMS messaging in your Mibo account, follow these steps:

  1. Navigate to the SMS tab.

    Image Added

  2. Click the Enable radio button to enable the SMS service.

  3. Click

...

  • Enable What’s App

...

Navigate to What’s App tab

...

  1. Save.

Aura tab
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Enabling the WhatsApp messaging

To enable the WhatsApp messaging in your Mibo account, follow these steps:

  1. Navigate to the WHATSAPP tab.

    Image Added

  2. Click Request new number to submit a request to the Mibo customer support

...

  1. . Our friendly team will

...

  1. take care of the rest.

...

When the WhatsApp messaging has been set up, you can see the details in the WHATSAPP tab, such as in the following example.

Image Added

Setting an email notification

You can set an email notification to receive an email if WhatsApp users send a message to you while you are not available. To set the email notification, follow these steps:

  1. On the Setting panel, click the Enable radio button.

  2. Enter your email address in the Send to field.

  3. Click Save.