Adding Your Domain to Mibo

Owned by Amir
Last updated: Feb 16, 2022 by Jeansen Diane Pacatang (Unlicensed)
2 min read

You can add your own domain in Mibo. By adding your domain, you are giving permission to Mibo to send emails on your behalf. To give Mibo permission, you point the DNS entries from your DNS provider (such as GoDaddy, Rackspace, or Cloudflare) to Mibo. Your recipients will no longer see the “edm.mibocloud.com” message in your emails.

Even though this is a small change from your recipient's perspective, this change has a huge positive impact on your reputation as a sender and on your email deliverability. Explicitly stating that it comes from you increases your reputation with email service providers. This makes it much less likely that they will filter your email and not allow it get to your recipient's inbox, thereby increasing your deliverability. You are also explicitly showing your recipients that this email directly comes from you, so they are less likely to mark your email as spam.

To add your domain in Mibo, follow these steps:

  1. On the portal, click My Account > Messaging > EMAIL tab.

  2. From the Sender Domain drop-down option, select Custom Domain.

  3. Click Add Your Domain. A pop-up window is displayed.

  4. Enter your sub + root domain (for example: edm.example.com).

  5. Click Save.

  6. On the Custom Domain table, click the domain. The CNAME values are displayed in a pop-up window.

The CNAME record creates an alias for subdomain.yourdomain.com and points to the Mibo email gateway. The CNAME is needed for our click and open tracking features in order for those statistics to be routed back to your Mibo account. This will also be what your messages are signed by, so your recipients will be able to see what you have chosen for your CNAME. You set up the CNAME files that Mibo provides with your DNS host, which can be any of the following. Refer to these third-party links for more information.