SMS Marketing

Owned by Amir
Last updated: Oct 06, 2021
4 min read

MIBO provides features that allows you to send SMS to your customers to send offers, promotions and makes it easy for them to read or claim. SMS is a more direct approach as compared to the other methods. However, you need to have message credits in order to utilize this feature.

Tip : See our article about message credit.

You can promote using SMS in your Mibo Control Panel > Marketing > SMS      

Create and schedule SMS campaign

You can create an SMS campaign by doing the following:

  • Click Add on the SMS Campaign panel. In the new right layout page you will be able to setup your campaign    
       

Choose your Recipient

SMS recipients are individuals who have opted-in to receive SMS from you. There are two ways to add recipients to your SMS campaign → upload manual list or add from Customer List .      

 

Schedule

Scheduling your SMS will send your SMS automatically based on your chosen time and date. You can schedule your SMS blast by doing the following steps:

  • Click Send Date Calendar box.

  • In the popup calendar that opens, select date and click on clock to select desire time you want the recipient to receive the SMS.

Calendar View

 

 

  • Click outside the calendar to apply the date.

 

  1. If selected datetime being older than current datetime then system will show the warning that upon of save campaign will be sent immediately

  2. Few minutes before campaign schedule all fields will be locked to disallow any further modification, However there will be count down timer on the campaigns page that will be appear to indicate the time left for you to make your modification on campaign setting.

Maximum to send

  • Indicate the total Number of SMS to be sent .

 

SMS Text

fill up the field with your SMS Text that you intend to be sent to your customers.

Maximum allowed length of SMS text is 150 characters.

 

Save SMS campaign

  • Click Save button to send the SMS campaign based on your schedule setting.

Updating and Viewing SMS Campaign

Updating SMS campaign are only applicable for campaigns with Pending status. 

Pending Delivery and Delivered status can only be viewed but can not be updated anymore.


You can update your campaign by doing the following:

  • Click the desire campaign.

  • update the campaign details on right side panel.

  • Click Save to commit your changes.

You can view your campaign by doing the following:

Removing SMS Campaign

You are only allowed to remove campaign with Pending status. You can simply remove your SMS campaign by doing the following:

  • Click on the trash bin icon on the bottom right corner of the campaign you want to remove.

  • Agree on the confirmation message of deletion by clicking Yes or click No if you want to retain the campaign.